Zákaznícka podpora pre cestujúcich
Radi vám odpovieme či napíšeme prostredníctvom oddelenia Zákazníckej podpory. Telefonické informácie ohľadom autobusových spojov poskytujeme na uvedenej zákazníckej infolinke.
Vaše písomné otázky, podnety a informácie ohľadom strát a nálezov posielajte prostredníctvom nášho formulára Napíšte nám.
Zákaznícka podpora
+421 915 733 733
Po-Ne od 8:00 do 20:00 h.
informacie@arriva.sk
Linka Zákazníckej podpory 0915 733 733
Slúži nielen na všetky vaše telefonické otázky ohľadom autobusového spojenia a prípojov ARRIVA na Slovensku.
Na linke Zákazníckej podpory sa cestujúci dozvedia komplexné informácie o našich službách – spojoch regionálnej dopravy vo všetkých 5 krajoch, mestskej hromadnej doprave v 15 mestách.
Linka je k dispozícii denne a to aj počas víkendov a sviatkov Po – Ne od 8:00 do 20:00 h.
Napíšte nám
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Zákaznícke centrum
- Pre cestujúcich je k dispozícii predajné miesto na Autobusovej stanici Nivy (Predaj lístkov Slovak Lines), kde si môžu vybaviť vystavenie čipovej karty, dobiť kredit, prípadne sa informovať na cestovné poriadky, aktuálne zmeny v doprave a služby spojené s cestovaním v Bratislavskom kraji. Svoje otázky môžete zaslať aj e-mailom na
- informacie@arriva.sk
- Autobusová stanica Nivy, Mlynské Nivy 3, Bratislava - Ružinov, -1. poschodie
Otváracie hodiny
- OTVÁRACIE HODINY
- Pondelok - Piatok 7:00 - 19:00
- Sobota - Nedeľa, Sviatok 8:00 - 18:00
STRATY A NÁLEZY
- OTVÁRACIE HODINY
- Pondelok - Piatok 9:00 - 17:00
- Kľúčová služba „Kľúčik” vchod z Páričkovej ul., Bratislava približne 130 m od Autobusovej stanice Nivy
- +421 905 897 000
