{"id":28934,"date":"2020-05-21T14:50:12","date_gmt":"2020-05-21T14:50:12","guid":{"rendered":"https:\/\/arriva.sk\/trnavadev\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/"},"modified":"2023-08-16T10:01:59","modified_gmt":"2023-08-16T10:01:59","slug":"vyhodnotenie-prieskumu-spokojnosti-arriva-trnava","status":"publish","type":"post","link":"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/","title":{"rendered":"Vyhodnotenie prieskumu spokojnosti ARRIVA Trnava"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"28934\" class=\"elementor elementor-28934\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-75805150 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"75805150\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2fa80d3a\" data-id=\"2fa80d3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3bcd5ce4 elementor-widget elementor-widget-text-editor\" data-id=\"3bcd5ce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex_column av_one_full flex_column_div av-zero-column-padding first avia-builder-el-0 el_before_av_table avia-builder-el-first \">\n<section class=\"av_textblock_section \">\n<div class=\"avia_textblock \">\n<p>Cestuj\u00faci, ktor\u00ed vyu\u017e\u00edvaj\u00fa slu\u017eby spolo\u010dnost\u00ed ARRIVA na Slovensku, mohli od <strong>2. janu\u00e1ra do 30. apr\u00edla<\/strong> vyjadri\u0165 svoj n\u00e1zor na kvalitu poskytovan\u00fdch slu\u017eieb. Do prieskumu spokojnosti sa zapojilo vy\u0161e 7&nbsp;000 respondentov. Okrem vyjadrenia svojho n\u00e1zoru sa tie\u017e mohli zapoji\u0165 do s\u00fa\u0165a\u017ee o&nbsp;smartf\u00f3ny Samsung.<\/p>\n<p>V&nbsp;<a href=\"https:\/\/arriva.sk\/prieskum\/\">prieskume<\/a> spokojnosti, ktor\u00fd obsahoval desa\u0165 ot\u00e1zok, mali cestuj\u00faci ARRIVA Trnava mo\u017enos\u0165 posudzova\u0165 kvalitu vozov\u00e9ho parku, dostupnos\u0165 inform\u00e1ci\u00ed, dodr\u017eiavanie odchodov a&nbsp;pr\u00edchodov autobusov, frekvenciu spojov, \u010distotu a&nbsp;poriadok v&nbsp;autobusoch \u010di komunik\u00e1ciu a&nbsp;spr\u00e1vanie vodi\u010dov.<\/p>\n<p>Polovica op\u00fdtan\u00fdch vyu\u017e\u00edva dopravu na dennej alebo takmer na dennej b\u00e1ze.<\/p><p><br><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-28935\" src=\"https:\/\/arriva.sk\/trnavadevdev\/wp-content\/uploads\/sites\/17\/2023\/08\/Vyu\u017e\u00edvanie-verejnej-autobusovej-dopravy-TT.png\" alt=\"\" width=\"662\" height=\"291\" srcset=\"https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Vyu\u017e\u00edvanie-verejnej-autobusovej-dopravy-TT.png 662w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Vyu\u017e\u00edvanie-verejnej-autobusovej-dopravy-TT-300x132.png 300w\" sizes=\"(max-width: 662px) 100vw, 662px\" \/><br>\nZistili sme, \u017ee zhruba tri \u0161tvrtiny respondentov pou\u017e\u00edvaj\u00fa dopravn\u00fa \u010dipov\u00fa kartu, \u010do vn\u00edmame ako pozit\u00edvny v\u00fdsledok, ke\u010f\u017ee jej implement\u00e1cia do dopravy bola jedn\u00fdm z&nbsp;na\u0161ich cie\u013eov. Najm\u00e4 v&nbsp;s\u00fa\u010dasnom obdob\u00ed predstavuje najbezpe\u010dnej\u0161\u00ed a&nbsp;z\u00e1rove\u0148 cenovo najv\u00fdhodnej\u0161\u00ed sp\u00f4sob \u00fahrady cestovn\u00e9ho.<\/p>\n<p>Celkov\u00fa spokojnos\u0165 s \u00farov\u0148ou poskytovan\u00fdch slu\u017eieb spolo\u010dnos\u0165ou ARRIVA Trnava hodnotili cestuj\u00faci na stupnici od 1 do 5, kde 5 znamen\u00e1 \u00fapln\u00fa spokojnos\u0165. Priemern\u00e1 \u00farove\u0148 spokojnosti z vyhodnoten\u00fdch dotazn\u00edkov pri hodnoten\u00ed kvalitat\u00edvnych ukazovate\u013eov je 3,6, pri\u010dom najlep\u0161ie hodnotenou slu\u017ebou je dostupnos\u0165 inform\u00e1ci\u00ed o spojoch a tarif\u00e1ch.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-28937\" src=\"https:\/\/arriva.sk\/trnavadevdev\/wp-content\/uploads\/sites\/17\/2023\/08\/Spokojnos\u0165-so-slu\u017ebami-TT-1030x429.png\" alt=\"\" width=\"1030\" height=\"429\" srcset=\"https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Spokojnos\u0165-so-slu\u017ebami-TT-1030x429.png 1030w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Spokojnos\u0165-so-slu\u017ebami-TT-300x125.png 300w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Spokojnos\u0165-so-slu\u017ebami-TT-768x320.png 768w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Spokojnos\u0165-so-slu\u017ebami-TT-705x294.png 705w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Spokojnos\u0165-so-slu\u017ebami-TT.png 1112w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/p>\n<p>N\u00e1zor cestuj\u00facich a ich sk\u00fasenosti s na\u0161imi slu\u017ebami s\u00fa pre n\u00e1s ve\u013emi d\u00f4le\u017eit\u00e9. V\u010faka sp\u00e4tnej v\u00e4zbe, ktor\u00fa sme prostredn\u00edctvom dotazn\u00edkov z\u00edskali, m\u00f4\u017eeme slu\u017eby \u010falej zlep\u0161ova\u0165 a&nbsp;napredova\u0165 v&nbsp;plnen\u00ed stanoven\u00fdch cie\u013eov v&nbsp;s\u00falade s&nbsp;na\u0161ou strat\u00e9giou a hodnotami. Spokojn\u00ed cestuj\u00faci vo verejnej doprave s\u00fa z\u00e1rove\u0148 predpokladom pre zn\u00ed\u017eenie po\u010dtu \u00e1ut v&nbsp;uliciach a&nbsp;znamen\u00e1 to aj men\u0161iu z\u00e1\u0165a\u017e na \u017eivotn\u00e9 prostredie.<\/p>\n<p><strong>Te\u0161\u00ed n\u00e1s, \u017ee viac ako polovica cestuj\u00facich zapojen\u00fdch do prieskumu pozoruje zlep\u0161enie poskytovan\u00fdch slu\u017eieb v&nbsp;porovnan\u00ed s&nbsp;predch\u00e1dzaj\u00facim rokom.<\/strong><\/p>\n<p>Do <a href=\"https:\/\/arriva.sk\/prieskum\/\">prieskumu<\/a> sa m\u00f4\u017eu cestuj\u00faci zapoji\u0165 aj na\u010falej a&nbsp;vyjadri\u0165 tak n\u00e1zor a&nbsp;mieru spokojnosti s&nbsp;vyu\u017e\u00edvan\u00fdmi slu\u017ebami.<\/p>\n<p><strong>\u010eakujeme v\u0161etk\u00fdm respondentom, ktor\u00ed vyjadrili svoj n\u00e1zor, aj na z\u00e1klade sp\u00e4tnej v\u00e4zby m\u00f4\u017eeme \u010falej zlep\u0161ova\u0165 poskytovan\u00e9 slu\u017eby k spokojnosti na\u0161ich cestuj\u00facich.<\/strong><\/p>\n<p>Prieskum je zabezpe\u010den\u00fd s podporou&nbsp;<a href=\"https:\/\/www.trnava-vuc.sk\/\">Trnavsk\u00e9ho samospr\u00e1vneho kraja<\/a>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-28903\" src=\"https:\/\/arriva.sk\/trnavadevdev\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-1030x308.png\" alt=\"\" width=\"545\" height=\"163\" srcset=\"https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-1030x308.png 1030w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-300x90.png 300w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-768x230.png 768w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-1536x459.png 1536w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-2048x612.png 2048w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-1500x448.png 1500w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-705x211.png 705w, https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/logo_s-nazvom-1320x395.png 1320w\" sizes=\"(max-width: 545px) 100vw, 545px\" \/><\/p>\n<\/div>\n<\/section>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cestuj\u00faci, ktor\u00ed vyu\u017e\u00edvaj\u00fa slu\u017eby spolo\u010dnost\u00ed ARRIVA na Slovensku, mohli od 2. janu\u00e1ra do 30. apr\u00edla vyjadri\u0165 svoj n\u00e1zor na kvalitu poskytovan\u00fdch slu\u017eieb. Do prieskumu spokojnosti sa zapojilo vy\u0161e 7&nbsp;000 respondentov. Okrem vyjadrenia svojho n\u00e1zoru sa tie\u017e mohli zapoji\u0165 do s\u00fa\u0165a\u017ee o&nbsp;smartf\u00f3ny Samsung. V&nbsp;prieskume spokojnosti, ktor\u00fd obsahoval desa\u0165 ot\u00e1zok, mali cestuj\u00faci ARRIVA Trnava mo\u017enos\u0165 posudzova\u0165 kvalitu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":28940,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-28934","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novinky"],"acf":{"ikonka":null,"Ikonka linka":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vyhodnotenie prieskumu spokojnosti ARRIVA Trnava - ARRIVA Trnava<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vyhodnotenie prieskumu spokojnosti ARRIVA Trnava - ARRIVA Trnava\" \/>\n<meta property=\"og:description\" content=\"Cestuj\u00faci, ktor\u00ed vyu\u017e\u00edvaj\u00fa slu\u017eby spolo\u010dnost\u00ed ARRIVA na Slovensku, mohli od 2. janu\u00e1ra do 30. apr\u00edla vyjadri\u0165 svoj n\u00e1zor na kvalitu poskytovan\u00fdch slu\u017eieb. Do prieskumu spokojnosti sa zapojilo vy\u0161e 7&nbsp;000 respondentov. Okrem vyjadrenia svojho n\u00e1zoru sa tie\u017e mohli zapoji\u0165 do s\u00fa\u0165a\u017ee o&nbsp;smartf\u00f3ny Samsung. V&nbsp;prieskume spokojnosti, ktor\u00fd obsahoval desa\u0165 ot\u00e1zok, mali cestuj\u00faci ARRIVA Trnava mo\u017enos\u0165 posudzova\u0165 kvalitu [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/\" \/>\n<meta property=\"og:site_name\" content=\"ARRIVA Trnava\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-21T14:50:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-16T10:01:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Vyhodnotenie-prieskumu-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"mcp.developer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Autor\" \/>\n\t<meta name=\"twitter:data1\" content=\"mcp.developer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 min\u00faty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/\"},\"author\":{\"name\":\"mcp.developer\",\"@id\":\"https:\/\/arriva.sk\/trnava\/#\/schema\/person\/ec5f71d922cfc45b282052768513d87b\"},\"headline\":\"Vyhodnotenie prieskumu spokojnosti ARRIVA Trnava\",\"datePublished\":\"2020-05-21T14:50:12+00:00\",\"dateModified\":\"2023-08-16T10:01:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/\"},\"wordCount\":436,\"publisher\":{\"@id\":\"https:\/\/arriva.sk\/trnava\/#organization\"},\"image\":{\"@id\":\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/arriva.sk\/trnava\/wp-content\/uploads\/sites\/17\/2023\/08\/Vyhodnotenie-prieskumu-1.jpg\",\"articleSection\":[\"Novinky\"],\"inLanguage\":\"sk-SK\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/\",\"url\":\"https:\/\/arriva.sk\/trnava\/vyhodnotenie-prieskumu-spokojnosti-arriva-trnava\/\",\"name\":\"Vyhodnotenie prieskumu spokojnosti ARRIVA Trnava - 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